This privacy policy was updated in August 2023.
This privacy policy will take effect for all users from August 15, 2023.
We provide this privacy policy for the purpose of elaborating Flat Ads Limited companies and their wholly-owned subsidiaries, holding subsidiaries (Flat Ads Limited companies,Its wholly-owned subsidiary and holding subsidiary are jointly called "Company", "us", "ours" or "us"; "holding" refers to how to directly or indirectly hold 50% or more) through our payment platform, website https://www.quark-pay.com ("website"), mobile application ("application") and any other products and services (collectively referred to as "service" or "this service") collect, use, disclose or share End User ("you" or "your") information,Whether you obtain the service directly or through a third party.
Please note that unless otherwise stated, this privacy policy does not apply to information collected by a third party, even if it can be linked to this service through that third party. Third parties here include but are not limited to other companies, third-party websites, and mobile applications.
We will collect your information in the following situations:(1) when you visit our website;(2) when you interact with platforms, applications, websites or any other products/services provided by our partners (such as channel parties).
When you use our services, in accordance with applicable relevant laws, you agree that we collect, use and disclose relevant information stated in this privacy policy. We will collect, use and disclose your information based on appropriate legitimacy.Please read this privacy policy carefully before using our services or visiting our website. We will revise the privacy policy from time to time, and the revised privacy policy will be published on the website. Please feel free to check our privacy policy to ensure that you are aware of the latest version. At the same time, according to applicable relevant laws, your continued use of our services after the privacy policy takes effect will be regarded as recognition of our latest version of privacy policy.
1 What information do we collect?
When you are using our services, we may collect information directly through users or through our business partners (such as channel parties). For example, when we cooperate with the payment transaction platform and the payment transaction platform sends payment requests to our demand-side platform,It may share user information with us.
We use this information to provide services for you, engage in service-related research and analysis, track service usage, provide feedback to partners, publicize services, provide customer support, send messages to you, back up the system, enhance service security and comply with relevant legal obligations.Even if we do not retain such information, it will still enter our server at the first time and store it in the server for a long time to meet the processing requirements of the system.
When you use our services, we may collect the following information about you:
1.The information you provided to us. For example: name, gender, date of birth, ID card number, address, telephone number, email address, occupation, educational background, work experience and other relevant information.
2.Information automatically collected when using the service. For example: browser information (user agent), browser type, ip address, mobile device type, advertisement identifier (IDFA), google advertisement identifier (GAID), and information that you view, click, or interact with in other ways, domain name, browsed web page, and the duration of browsing web page using different technologies and methods.
3.We will also use Cookies to collect your relevant information. Cookies collects information about the device and network you visited, the date and time of the visit, and so on. This type of information is for internal use only (such as optimizing services), and this type of information cannot be traced to individual users.
4.Information from third-party partners,For example, companies that provide services for us and our business partners.
2 How do we use your personal information?
We will use the personal information you provide us to provide services and internal operations. For example: improve service quality, or help our customers and partners improve their products or services;Collect data for internal and external business purposes; Prevent potential illegal activities; Provide support for user accounts to meet customer needs; Meet government or legal requirements; And other purposes stipulated in our terms.
If necessary, we will use your personal information based on the following legitimate interests:
(1) Traffic Quality statistics for fulfilling our contractual obligations to our business partners;
(2) understand and analyze your usage trends and hobbies to improve our service quality and develop our new products;
(3) monitor and prevent fraud to ensure the correct and safe operation of the system and process. At the same time, we may collect and use the personal information of users (such as our developers or employees of service providers) who use FlycatPay services on behalf of our partners,And it is used for commercial contact with them or direct marketing to them (e.g. sending marketing emails). If required, our partners will obtain the user's consent on behalf of us for our data processing activities on the user's personal information.
3 Who do we share users' personal information?
We may, in order to fulfill our contractual obligations to business partners (such as service providers),Including Traffic Quality Statistics and disclosure of personal information of users to our business partners, including Channel parties, suppliers, customers, data tracking companies, service providers (including but not limited to IT-related service providers, fraud detection, information service providers, payment handlers, customer service providers and suppliers supporting this service) and our affiliates for anti-fraud.
We will share your personal information with the following subjects:
1.Our service providers to identify and verify the validity of payment channels;
2.Third-party monitoring agencies, such as Appsflyer or Adjust, are used for data monitoring and fraud monitoring;
3.Government and other regulatory agencies,To comply with the requirements of relevant laws and regulations.
4 International transmission of personal information
We do business worldwide. Therefore, your personal information may be transferred and stored in other countries and regions outside the European Economic Area (EEA) He Yingguo (UK), such as the United States, Brazil and Singapore.These countries and regions have different standards for data protection. We will take reasonable measures to ensure that your privacy rights are protected in accordance with applicable laws, and data transmission is limited to countries that are admitted to provide appropriate levels of legal protection or countries where we are convinced that there are other measures to protect your privacy. To ensure that your personal information is protected by applicable laws,Such data transmission outside the European Economic Area and the UK will be carried out in accordance with EU standard terms, EU-US privacy shield or other recognized legal mechanisms.
5 Your information security
We will take a variety of security measures to protect the personal information we collect, including during transmission and after Reception.For example, we have implemented and maintained appropriate technical and organizational security measures to ensure information security. We use multiple security measures such as electronics, procedures, and physics to prevent unauthorized or illegal use or change of information and to prevent accidental loss, damage, and destruction of information. We will do our best to protect your personal information in commercially achievable ways,But we cannot guarantee absolute security. 
6 Information retention time
Unless otherwise provided by laws and regulations, we will retain your information during your use of our services and for the period necessary to achieve the purposes stated in this privacy clause. In some specific cases, we may store your personal information for a longer period of time,So that we can have an accurate record of your transactions with US in the event of complaints or disputes, or when we have reason to believe that there is a potential lawsuit.
Nevertheless, we will retain and use this user information in an unrecognizable and aggregated form and only use it for internal analysis, compliance with legal obligations, dispute resolution and agreement fulfillment.We will strive to ensure that the retention time of personal information does not exceed the necessary time for the purpose of processing personal information.
7 Your information rights
If you are located in the European economic zone, you have the following rights (subject to a few exceptions stipulated by GDPR):
(1) consult, modify or delete personal information;(2) restrict or refuse to process your personal information; And (3) require an electronic copy of personal information to be provided to others or third parties. At the same time, you have the right to lodge a complaint with the local data protection department of the European Economic Area regarding your personal information processing.
8 Use of Cookies and other tracking technologies
When you visit a website,We may use Cookies or other similar tracking technologies (collectively referred to as "Cookies") to collect your personal information. Cookies is a plain text document that is automatically stored in the browser during your visit to the website. Cookies will not be used to run programs or spread viruses to your computer.Cookies may transmit information about you and your service usage, such as your browser type, search preferences, IP address, and your usage date and time. Cookies can be persistent or stored only during a single session.
If you do not agree to enable Cookies,You can change the browser settings to delete the installed Cookies and set the settings not to accept the installation of new Cookies. However, note that if you delete or do not accept enabling Cookies, you may not be able to use all the features we provide and you may not be able to save your preferences,Some web pages may not display properly. In some countries, using this website means that you agree to use Cookies. If there are relevant requirements in the law, we will seek your consent.
9 About children
We comply with the requirements of relevant laws for minors. Any personal information of minors you provide must obtain the prior consent of the parents or guardians of minors.The definition of minors is regulated by the law applicable to this privacy policy. If you find that your child has provided us with personal information without parental consent, please contact us through business@flycatpay.com.If we find that the child has provided us with personal information without the consent of the parents, we will immediately delete the relevant information and close the account.
10 Third-party external websites and links
This website may contain links and instructions to websites owned or operated by third-party suppliers and other third parties ("external websites").FlycatPay is not responsible for the effectiveness of external websites and the content of external websites (including the network broadcast of any external website or the content transmitted and received in any other form). If you have any questions about the relevant links or content on an external website, please contact the administrator of the external website. If a third party has informed the FlycatPay to link the FlycatPay homepage to the third party's website and the 
FlycatPay has not refused,The third party FlycatPay allowed to link to the home page of the FlycatPay. FlycatPay reserves the right to unilaterally revoke the above consent at any time, including links to its home page. Any external website provided by this website is only for your convenience. Any links or instructions contained in this website do not mean recognition of the external website.
11 Contact Us
If you have any questions or suggestions about this privacy policy, please contact us through business@flycatpay.com.